FAQ
⭐ FREQUENTLY ASKED QUESTIONS
DO YOU OFFER A SATISFACTION OR MONEY-BACK GUARANTEE?
Absolutely. At Estelle’s Closet, we want you to feel confident in every piece you choose.
If something isn’t quite right, reach out to us — we’ll always do our best to make it right.
HOW LONG DOES SHIPPING TAKE AND WHAT DOES IT COST?
Shipping times depend on your location.
You’ll see the estimated delivery time and exact cost during checkout.
WHAT IS YOUR REFUND AND EXCHANGE POLICY?
We accept returns within 7 days of delivery.
Items must be unworn, unwashed, and in original condition.
⭐ PRODUCT & BRAND QUESTIONS
WHY WAS ESTELLE’S CLOSET CREATED?
Estelle’s Closet was created for women who love feminine, confident style.
Each piece is curated to make you feel beautiful and empowered.
HOW IS ESTELLE’S CLOSET DIFFERENT FROM OTHER FASHION BRANDS?
We focus on timeless silhouettes, flattering details, and quality you can feel.
No fast fashion — just intentional, elevated essentials.
WHO ARE YOUR PIECES DESIGNED FOR?
Our pieces are made for women who want effortless style, everyday confidence, and beautiful staples they can trust.
WHY ARE YOUR ITEMS LIMITED EDITION?
We release small, curated drops to maintain exclusivity.
Once an item sells out, it often won’t return.
WHAT MAKES YOUR PRODUCTS BETTER THAN FAST-FASHION ALTERNATIVES?
We prioritize better materials, better fits, and better longevity.
Your wardrobe should feel curated — not disposable.
⭐ ORDERS, DELIVERY & CARE
HOW DO I CARE FOR MY ESTELLE’S CLOSET CLOTHING?
Cold hand-wash recommended.
Lay flat to dry to preserve shape, softness, and color.
DO YOU RESTOCK ITEMS THAT SELL OUT?
Sometimes — but most releases are limited edition, so we always recommend shopping your favorites early.
CAN I CANCEL OR CHANGE MY ORDER AFTER IT’S PLACED?
We process orders quickly, which means changes or cancellations are not always possible.
Email us as soon as possible — we’ll do our best.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we ship worldwide.
Delivery times and costs are shown at checkout.
⭐ NEED HELP?
HOW DO I START A RETURN OR EXCHANGE?
Email us at info@estellescloset.com with your order number and reason for return.
We’ll help you get it sorted quickly.
WHAT IF MY ITEM ARRIVES DAMAGED OR INCORRECT?
Please let us know within 7 days of delivery with photos.
We’ll fix it right away at no extra cost.